Loss Prevention, Shrinkage Control & Secret Shoppers
Retail business concerns lose a combined total of over $13 billion each year due
to shoplifting. Add to that the $25 billion lost to employee theft and pilferage
and you can begin to see just how much of your profits might be disappearing before
your very eyes.
Our innovative loss prevention systems combine the most highly trained personnel
with the use of closed circuit television (CCTV)
and other technology to reduce or eliminate your losses. Depending upon your current
situation, implementing a Security USA loss prevention system could potentially
pay for itself.
While retail establishments are the most obvious targets for this kind of crime,
other organizations also suffer financial loss from pilferage. While CCTV can’t
be used in every setting due to obvious privacy issues, our risk assessment consultants
can help you determine the best way to minimize your losses regardless of your organization.
Secret Shoppers:
Secret shoppers are used more and more to monitor loss due to employee theft and
customer service. Security USA, Inc. and its professional team of secret shoppers
work along-side clients and companies/organizations to gather specific information
about your products, quality deliverance of services and employee integrity. Our
team performs specific tasks – such as purchasing products, asking questions, registering
complaints or behaving in a certain way to gauge reaction from your employees. We
then provide a detailed report about our experiences and findings. Our assessments
range from simple questionnaires to complete audio and video recordings.
Our services are most commonly used by:
- Retail stores
- Movie theatres
- Hotels
- Restaurants
- Banks
- Apartment complexes
- Health clubs
- Bus tourism services
- Not for Profit Organizations
- Housing Associations
Call us today to reduce your losses and improve your customer service and satisfaction.